Effective date: January 1, 2026
This Privacy Policy explains how Lake Elsinore Deck & Fence ("we," "us," or "our"), operating at lakeelsinoredeckandfence.com, collects, uses, and protects information when you visit our website or contact us about our services. By using our website, you agree to the practices described below. If you have questions, you can reach us at contact@lakeelsinoredeckandfence.com.
We collect information in two ways.
When you fill out a contact form or estimate request on our website, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We only collect what you choose to share.
When you visit our website, our hosting provider and any analytics tools we use may automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. We use this information only to understand how our website is being used and to improve the experience for future visitors. We do not use this data to identify you personally.
Our website may use cookies - small text files stored on your device - to help the site function properly and to support analytics. Most browsers allow you to control or block cookies through your browser settings. Disabling cookies may affect how some parts of the site work, but will not prevent you from viewing our content or contacting us.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information for automated marketing campaigns without your permission.
We do not sell, rent, or trade your personal information. We may share your information with third-party service providers who help us operate our business - for example, our website hosting provider or the form platform we use to receive estimate requests. These providers are only authorized to use your information to perform services for us and are required to keep it confidential. We may also disclose information if required to do so by law or in response to a valid legal process.
We retain the information you submit for as long as it is needed to respond to your inquiry or complete a project, and for a reasonable period afterward to comply with any legal obligations or to resolve disputes. If you would like us to delete your information, please contact us and we will do so within a reasonable time, unless we are required by law to keep it.
Depending on where you live, you may have certain rights related to the personal information we hold about you. These may include the right to:
To exercise any of these rights, please contact us at contact@lakeelsinoredeckandfence.com. We will respond within a reasonable timeframe.
Our website may contain links to other websites, such as map providers or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We take reasonable steps to protect your information from unauthorized access, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated terms.
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
Lake Elsinore Deck & Fence
307 E Heald Ave
Lake Elsinore, CA 92530